Getting the keys is a good moment to make a simple plan. You do not need to replace every lock or buy new equipment before you know what you have.
Walk through the private entrances you use: front, side and the door from the garage into the house. Note which key works in each one. Include locks that feel rough or doors that need an extra push to close.
Keep shared-building entrances separate. Their keys, fobs or codes may be managed by a landlord or property manager.
If the hardware works well and the goal is to change key access, ask about rekeying. If a lock is worn or damaged, describe that as part of the request. A new set of keys and a repair may both be relevant.
Want one key for several doors? Ask whether the existing hardware is compatible. The answer depends on the locks, not just whether their handles look alike.
Set aside the garage remotes and note what each one operates. Follow the instructions for the actual model when reviewing existing access settings. A shared garage may be under building management's control.
If the overhead door itself moves unevenly, stops unexpectedly or appears damaged, treat that as a repair question. Do not repeatedly run the opener to try to solve a mechanical problem.
List the doors to be included, the number of working copies wanted and who can approve the work. Ask what the estimate covers and whether any hardware change is proposed.
After the agreed work, make sure you understand what changed and which keys belong with which locks. Store spares thoughtfully rather than labelling them with a full home address.
Gather the keys and remotes. Identify the private doors. Note existing problems. Check permission for rental or shared access. Then discuss the work you actually want.
The goal is a clear arrangement for your new home, not a shopping list of upgrades. The rekey, residential and garage pages explain the separate conversations.
